TSH Digital

TSH Digital Ltd

Services

From a first look at your shop to emails planned and sent each month. We work with a small number of UK garden, smallholding and outdoor shops.

Free

Free shop review

A one-page note showing what happened when we joined your list and left a basket, the three biggest gaps, and one fix you can make today.

One-off · Price on application

Email account review

A full check of your list, sign-up forms, automatic emails and campaigns, with a prioritised list of fixes.

One-off · Price on application

Setup

Five core automatic emails (welcome, abandoned basket, browse reminder, after purchase and win-back), a sign-up form and email templates in your brand.

Price on application · Minimum term six months

Monthly email management

Four campaigns a month planned around your season, ongoing improvements to your automatic emails, a monthly report and one approval each month.

Before

Mock-up of an invented shop's welcome email before setup: a plain grey message reading Thanks for subscribing, offering 10% off with a coupon code and a blue Shop now button.

After

Mock-up of the same invented shop's welcome email after setup: a green branded message welcoming the reader to the flock, with a short note from the team, a Shop the keeper's essentials button and three recommended products.
From a discount code to a reason to stay.Example for an invented shop

Before

Mock-up of an invented shop's basket reminder before setup: a plain grey message reading You left items in your cart, urging the reader to complete a purchase before items sell out, with a blue Complete your purchase button.

After

Mock-up of the same invented shop's basket reminder after setup: a green branded message asking Still thinking about the treadle feeder?, showing the product left behind, why keepers choose it, a delivery and guarantee line, and a Back to my basket button.
From ‘complete your purchase’ to a reason to come back.Example for an invented shop

Before

Mock-up of an invented shop's seasonal email before setup: a plain autumn sale message headed Autumn sale, up to 20% off selected lines, with a grid of four products and a blue Shop the sale button.

After

Mock-up of the same invented shop's seasonal email after setup: a green branded October in the run newsletter headed Four jobs before the frosts, with a four-point coop winter checklist and a Get the coop winter-ready button.
From a sale blast to the right help at the right time.Example for an invented shop

Add-ons

  • Reorder reminders and subscriptions for things customers use up
  • Review requests after purchase
  • Text messages, where customers have opted in
  • Seasonal campaign packs

What we need from you

  • User access to your email platform — we never ask for your password
  • Your brand files
  • Your product priorities
  • One person to approve emails

Common questions

Do you work with shops not on Klaviyo?

We mainly use Klaviyo and can help you move to it.

Do you guarantee results?

We don't promise figures. We show you each month exactly what email brought in, compared with your total sales.

Who owns the account and data?

You do, always.

Do you use AI?

Yes, to help draft. Every email is checked and edited by us before it goes out.

How soon will I see results?

Basket reminders start working as soon as they're live. Campaigns build over months.

Start with a free shop review

We'll shop on your site and tell you what we found.

Get a free shop review